It's less than ideal when an important email goes to your spam folder. Luckily, you can prevent that from happening!
To set this up, you'll need to have a Webador Pro or Business plan with a mailbox.
Step 1
Go to webmail.webador.com and log in with your mailbox email address and password.
⚠ Note: These login credentials may be different to the ones you use to access your Webador account. If you've forgotten your mailbox password, you can always reset it.
Step 2
In the menu on the left, click on Settings, then select Filters.
Step 3
Click on the Create button to set up a new filter.
Step 4
Customize your filter:
- Filter name: Choose a name for your filter that describes what it does (e.g. "Don't send emails from X to spam").
- Filter enabled: Make sure the filter is enabled.
- Scope: Select matching any of the following rules.
- Rules: This example case involves a specific Sender, so select From in the first drop-down menu. Type the email address in the text field. Click on the + to add more email addresses.
- Actions: Select Move message to > Inbox (or another folder if you have a specific one for this sender).
Here's an example of how your filter might look:
Step 5
Click on Save.
✔ Tip: You can also use this function to automatically forward messages to another email address!