Can I change the owner of my website?

Would you like to transfer your website to a new owner? That's possible!

If you are handing over your business, passing a website to a client, or transferring ownership to a colleague, you can easily transfer your Webador website and domain name to another account.

In this article, we’ll guide you through the process of transferring your website, updating your billing details, and ensuring your domain registration is properly transferred to the new owner.

 

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Before contacting us, please follow these steps:

Step 1: Have the new owner create their own free Webador account

Ask the new owner to create a FREE Webador account (with a free website).
Before transferring a website is possible, the new owner needs to have an active Webador account first.

Note: A free account is all that’s needed, there’s no need to purchase a paid plan!

Step 2: Update billing and payment information

To avoid future billing issues, update the subscription details to reflect the new owner's information:

  1. Go to My subscription in the top-left corner of your dashboard menu. 

  2. Click on Billing information on the left and enter the new owner's address and contact details. 

  3. Click on Payment details to update the direct debit or credit card details for future renewals.

Please note: If billing details are not updated, you will remain financially responsible for future payments and subscription renewals.

Step 3: Update the domain details

Next, update the domain details registered to your domain name so the contact details match the new owner:

  1. Go to My subscription, click Domains > Modify details.
  2. Update all possible fields (email address, phone number & address) to reflect the new owner's information.
  3. Click Update to save.

Step 4: Contact support to complete the transfer

Once the above steps are complete, as the current owner, send us an email letting us know that you wish to transfer ownership.

Please provide us with:

  1. The email address registered to your current Webador account.
  2. The email address registered to the new owner’s free Webador account.
  3. Confirmation that you have updated the billing and domain contact details.

This information will help us process the transfer as quickly as possible.

 Tip: Add the new owner in CC so they'll also be notified as soon as the transfer is complete. 
 

Need help?

Our support team is here for you.

Reach out through our chatbot Webby in the bottom-right corner of your screen to get instant support regarding your question. If Webby can’t help, we’ll be happy to assist you personally. You can create a support request through Webby or contact us through WhatsApp or social media.
 


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