Configure a mailbox in your email client

Pro and Business users who set up a mailbox have a number of options for sending and receiving emails.

 

Using webmail

You can use Webador's webmail service to check your emails at any time. Your username is your email address (e.g. info@domainname.com).

 

Using an email client

We recommend receiving emails through an email client such as Outlook, Thunderbird, Windows Live Mail, Apple Mail, or Gmail, or the iOS, Gmail, or Outlook mobile apps.

Computer:

Phone or tablet:

Or use external mail providers:

Is your email client not listed above or are you having issues with the instructions? Use the settings below to configure the mailbox yourself.


General settings

The steps below outline the email configuration settings you'll need to use (replace domainname.com with your own domain name):

Incoming connection (IMAP)

Select IMAP connection.

Use the following settings:

  1. The incoming mail server is mail.webador.com (also called IMAP server or hostname)
  2. The username is your email address (e.g. info@domainname.com)
  3. The password is your mailbox password
  4. Remember to opt for a secure connection if this is not already enabled. You can choose from SSL, TLS, and STARTTLS.

Outgoing connection (SMTP)

Use the following settings:

  1. The outgoing mail server is mail.webador.com (also called SMTP server or hostname)
  2. The username is your email address (e.g. info@domainname.com)
  3. The password is your Webador password
  4. The port is 587

Secure connection options vary per application:

  1. If the STARTTLS option is available, choose this
  2. If STARTTLS is not available, choose an option with SSL or TLS in its name

Still having problems? Try changing the outgoing connection port to 25.

Warning: The password is your mailbox password, not the password you use to log into Webador. If you forget your mailbox password, you can always reset it.


Reference

This reference table details every available option for securely connecting to the mail server:

 
Type Server/Host Security Gate
IMAP mail.webador.com SSL / TLS 993
IMAP mail.webador.com STARTTLS 143
POP3 mail.webador.com SSL / TLS 995
POP3 mail.webador.com STARTTLS 110
SMTP mail.webador.com STARTTLS 587 (or 25)

Password encryption (also called SPA) must be disabled at all times.

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