Many products lend themselves to a variety of personalization options, such as engraved jewelry or monogrammed textiles. With Webador, you can add custom fields to your products to request additional information from your customers. Product personalization can be made optional for the customer, and you can even add additional costs per custom field.

For example, you can add a custom field in which your customers can enter a name or other text to be printed or engraved on the product. This function is useful for other orders where customer input is desired. For example, your customer can easily pass on a name or text that should appear on the product. And you can also let the customer choose whether he wants to use a certain option (possibly at an additional cost). For example, if you sell cakes, you can let the customer choose whether they want to order them with or without whipped cream.

Step 1

Add a new product or select an existing product via Editor > Webshop > Products and click the product to edit.

Step 2

Go to the Advanced tab and, under Custom fields, click on the + Add field button.

Step 3

Enter a (descriptive) name for the extra field you are about to add. You also have the choice to add an additional explanation regarding the personalization. Think, for example, of extra information about minimum dimensions of the image to be uploaded, or restrictions regarding text input. Click on + Add extra explanation to complete this, the extra explanation will be shown on the Product Detail Page.

Step 4

In the Name field, enter a name for the product personalization option.

Select a Type from the drop-down menu:

  • Multiple choice: Give your customers multiple options to choose from, e.g. ordering a soccer jersey with or without printing. You can also enter any additional costs.
  • Text input: The customer can enter text to be placed on the product, e.g. a name to be printed on a soccer jersey (if the customer opts for a print).
  • File upload: Customers can upload images for printing on stationery, textiles, etc. This image can be downloaded for you as an administrator of the webshop after placing the order.

A product can only be added to the shopping cart when all additional fields have been completed. So keep in mind that you make two versions of the product if, for example, printing is an option: one with an extra field and one without.

It is also easy for you to see which options a customer has chosen because the entered values of the extra fields are visible in orders, invoices, and packing slips.

Choosing both multiple choice and text input for a product may look something like this:

 Note: Any values entered in these fields are clearly displayed in the order information, as well as on invoices and shipping labels.

 Tip: Unlike product variants, custom fields do not require you to maintain separate inventory for each option.