How do I cancel my subscription?

You can cancel your paid subscription yourself using this online cancellation form.
Or you can contact our support team via our chatbot Webby (blue messaging bubble on the bottom right of your screen).

Notice period:

Canceling a Lite, Pro or Business plan is subject to a one-month notice period. Subscriptions with annual billing automatically renew every year, while those billed on a monthly basis renew every month.

For example:

• A plan is purchased on 21 March and the user selects annual billing. This plan can be canceled any time up to 21 February. Any cancellations after that date will take effect the following year.
• A plan is purchased on 21 March and the user selects monthly billing. If the user cancels their subscription on 1 April, the cancellation will not take effect until May 21 because 1 April does not fall within the cancellation period.

Upon cancellation, we will make the transfer code/token for your domain name available immediately so that you can transfer it elsewhere if desired.

⚠ Caution: Cancellation at Webador is completely free of charge. If you use external parties to do this for you, there is almost always a fee involved.

Confirmation email

Once your cancellation request has been successfully processed, our system automatically sends out a confirmation to your email address you use for your Webador account. This email will confirm the exact date your subscription will expire and outline the changes that will occur to your domain name, Webador email address, and search engine visibility.

How can I check my subscription status?

You can easily verify your plan, renewal cycle, and billing history directly within your Webador dashboard.

To check your subscription status yourself, follow these steps:

1. Log in to your account at www.webador.com.
2. Click on the My subscription link next to the relevant website.
3. Here, you can see a full overview of your active plan (Lite, Pro, or Business), your billing cycle (monthly or annual), any upcoming renewals and add-ons (like domain name & email addresses).
    

Need help?

Our support team is here for you.

Reach out through our chabot Webby in the bottom-right corner of your screen to get instant support regarding your question. If Webby can't help, we’ll be happy to help you personally by creating a support request through Webby or contact us via WhatsApp with your question(s).